I had a great experience with Legacy One! I called Legacy One to service our gas furnace. The tech, Tristan, was outstanding! He was extremely polite, very knowledgeable, and he took the time to explain what he was going to do, and to answer a few questions I had. When he was done, he pointed out a couple parts that will need some attention soon, but nothing super critical. I’ll definitely be calling Legacy One for any future HVAC needs.
We had good overall experience and got a really high quality system at a competitive price. I got multiple bids and Legacy was not only competitive but they were also more creative around how to install with minimal impact inside and out. Some of the other firm suggested expensive and disruptive options, and showed no willingness to be creative. They showed up in force on the day and time they said and the team was friendly, professional and efficient. System works great and the heat pump is so quite its hard to hear when running.
They worked on my old furnace ,which help nurse it along for a while longer. Then when the old furnace died they installed a new one in a couple of days. The installers were great did a good job. Very reasonable price. They put it in a year and half ago. I call ask to come out and do a maintenance check. They came out in two days and at no charge. I recomend them to anyone who need furnace work. Great company, ThankYou
We had a great experience with Legacy One Heating. When our heat pump stopped working, Kat came out the same day and got us up and running. She was super professional and was thorough in making sure the problem was remedied. She also educated us on how to maintain our system and avoid future problems.
I work for an established company (since 1910). We had a Convertible Air Handler fail on us (during the freeze non the less). Requested 3 quotes and Legacy One was the first to reach out and provided their estimate. They reached out about a week later to answer any questions that we may have had, and we were still waiting on the other 2 quotes. Over a month later we finally received the other 2. Legacy One was within the ballpark but their customer service was light years above the others. The estimate was spot on, their crew was fast and efficient and their follow through was impeccable. Stop looking…… Legacy One is the company YOU would hire to work on your grandparents house with no worries so treat yourself the same way.
We just had a new furnace installed by Karl from Legacy One. From the initial bid to the final install everything went very smoothly. He was always quick to respond to all my questions and his answers made sense. His price was very fair and they worked around our schedule. I know we’ll use Legacy One for any future heating needs!
My heater was acting up and I was searching for a good company on yelp. Many companies were closed or were not available. Karl came on a Saturday and even stopped by on Sunday when I was still concerned about the heater. He took care of it, made sure I had heat through the weekend, and was extremely informative and kind. I don’t always write reviews unless I am very happy or very upset. I highly recommend him.
I found Karl by the YELP reviews, I’m a property manager and he’s done an amazing job for me at every home I’ve sent him to. He’s thorough, well priced and keeps the tenants homes clean while he’s working there. He lets me know if he does not need to do something I’ve asked him to do. Never up sells and does the job right the first time. I’m super happy with Karl!