We just had a new furnace installed by Karl from Legacy One. From the initial bid to the final install everything went very smoothly. He was always quick to respond to all my questions and his answers made sense. His price was very fair and they worked around our schedule. I know we’ll use Legacy One for any future heating needs!
My heater was acting up and I was searching for a good company on yelp. Many companies were closed or were not available. Karl came on a Saturday and even stopped by on Sunday when I was still concerned about the heater. He took care of it, made sure I had heat through the weekend, and was extremely informative and kind. I don’t always write reviews unless I am very happy or very upset. I highly recommend him.
I found Karl by the YELP reviews, I’m a property manager and he’s done an amazing job for me at every home I’ve sent him to. He’s thorough, well priced and keeps the tenants homes clean while he’s working there. He lets me know if he does not need to do something I’ve asked him to do. Never up sells and does the job right the first time. I’m super happy with Karl!
Legacy One has been a wonderful company for us! Eric came in to fix an old igniter in our fireplace. Not only did he do a great job with the repair, but he gave us some great tips on saving on our energy bill for the future. Thank you!
Had Legacy One Heating come out to service/repair the furnace. Eric was great. Very personable and knowledgeable. Explained the basics of how it works and what he found and put my mind at ease. It was wonderful to have the heat back on and not be concerned about it not working properly – especially since it snowed the next morning! Thank you, Eric! If I have any issue again, will definitely give you a call!
I work for an established company (since 1910). We had a Convertible Air Handler fail on us (during the freeze non the less). Requested 3 quotes and Legacy One was the first to reach out and provided their estimate. They reached out about a week later to answer any questions that we may have had, and we were still waiting on the other 2 quotes. Over a month later we finally received the other 2. Legacy One was within the ballpark but their customer service was light years above the others. The estimate was spot on, their crew was fast and efficient and their follow through was impeccable. Stop looking…… Legacy One is the company YOU would hire to work on your grandparents house with no worries so treat yourself the same way.
Karl put in a brand new York furnace and a heat pump in our split level home and we can’t believe we waited this long! Karl is fairly priced, is personable and professional and always showed up when he said he would and communicated throughout the process. I wouldn’t hesitate to recommend him to anyone looking for an HVAC company.
Honest!! That’s a huge thing for me. Did not charge extra to come out on New Year’s Day and didn’t try to upsell us, Karl took the time to explain our system to us and make suggestions for future maintenance on our schedule unit in the spring. Awesome service and very reliable!